What are the freight options for my order?
There are a variety of ways Portland Bolt get can get your order to you. Because a very small portion of our orders are shipped within driving distance of our manufacturing facility, we don’t have our own delivery truck. We have several freight carriers that come in on a daily basis, and we have access to several other freight companies. We typically use UPS for most smaller shipments, and FedEx Freight’s premium Priority Service for heavier shipments on pallets. Both of those carriers have standard or guaranteed transit times based on the locations to which they are shipping. Shipments that are very large in weight or have material with extreme length are often shipped on a flatbed or covered truck.
Below are the freight options for Portland Bolt orders.
This is by far the most common way Portland Bolt ships orders. When we provide a quote, we will typically include the freight cost to the zip code that the order is to be shipped to. The quote will clearly state “FOB (destination)”. We will invoice the customer for the freight cost that was quoted, and the freight carrier will bill Portland Bolt directly. When freight is shipped prepaid, the shipper is responsible for the shipment until it arrives at its destination.
Prepay & Add freight
There are some cases where the freight cost is not included in the original quote. In these scenarios, the quote will clearly state “FOB Portland, OR”. Everything is the same as freight prepaid, except that the freight cost will be added to the invoice after the order ships, as opposed to being an already agreed upon freight cost.
Collect freight is when the customer selects the carrier, and the freight carrier bills the customer directly. For some freight carriers, this will require the customer providing their account number for the carrier they are selecting. When the order is ready to be shipped, Portland Bolt will contact the carrier that the customer has chosen. When freight is shipped collect, the consignee is responsible for the shipment as soon as it leaves our facility.
Third Party Freight
Third party freight is very similar to freight collect. The only difference is Company X is purchasing the product, designating the shipping company and having it shipped to Company Y. Company X is billed by the carrier for the cost of the freight. When freight is shipped third party, the purchasing company is responsible for the shipment as soon as it leaves our facility.
Will call is simply when the customer comes in and picks up their order from our facility. Portland Bolt’s shipping department will notify the customer with a phone call when the order is packaged and ready to be picked up.
Will Call by Customer’s Carrier
This is when a customer is sending in their own carrier to pick up an order. To avoid any confusion, either the customer or the freight carrier will need to send us a bill of lading before they arrive, as carriers sometimes show up to pick up a shipment but have no further details. It will also need to be clearly communicated by both Portland Bolt and the customer exactly when the order can be picked up. Similar to freight collect, the purchasing company is responsible for the shipment as soon as it leaves our facility.