The afternoon your order ships, you will receive an email that contains shipment tracking information along with certification documents attached. Test reports are provided free of charge on all orders. This is standard procedure, so you can rest assured that your order will ship as scheduled, and we will communicate the critical details of your shipment once it leaves our facility. We have not fulfilled our responsibilities until you receive our product in your facility or on your jobsite.
Sample notification
- From: Julie Taylor
- Sent: Friday, May 7, 2010 7:56 AM
- To: Bill Smith
- Subject: XYZ Fabrication PO# 12345 Has Shipped
- Attachments: 34567.pdf (553 KB)
Hi Bill,
Shipment notification:
| XYZ Fabrication PO#: | 12345 |
| Ship Date: | May 6, 2010 |
| Portland Bolt Order#: | 34567 |
| Weight: | 2,239 pounds |
| Carrier: | FedEx Freight |
| Tracking Number: | 2041328743* |
| Material Certification: | Attached |
We appreciate your business and look forward to working with you on future projects. Please contact me if I can provide additional assistance.
Thank you,
Julie Taylor
Portland Bolt
800-599-7838
www.portlandbolt.com
Construction fastener manufacturer since 1912.
* Clicking on the tracking number will take you to the FedEx tracking page for your order. In the case of this sample email, the number has been altered so that no information will be shown on the FedEx page.