Customer Feedback

Read what some of our users have to say about Portland Bolt. Taking care of your needs is our top priority. We strive to have the people, equipment and facilities that will allow us to exceed your expectations. We'd love to hear your thoughts - good or bad. We use your comments and feedback to continually improve the quality of our products and the level of service we provide and share them only with permission.

"You guys are the BEST! Thank you very, very much!!"

Teri New Jersey April 2013

"We appreciate the terrific job you and Portland Bolt did on getting this order processed and shipped. This was a high profile project for us and our customer and due to your efforts, this project was completed this past weekend. This type of project, with its unusual requirements and tight deliveries is very common for us. We strive to meet our customer’s most strenuous demands and having suppliers with the same commitment, makes us successful. Based on this past order with Portland Bolt, we will surely keep you at the top of our list for any fastener requirements. Again thank you for your dedication and service and we look forward to working with Portland Bolt on future projects."

Chet Illinois March 2013

"Just a quick note to say THANK YOU. The data you provide for free on your website is invaluable. As a practicing engineer, often on the road, I visit you in cyberspace regularly. Once more, THANK YOU."

William P. Oregon February 2013

"I just wanted to thank you for your great site. I am a designer specializing in High Voltage Facilities. I am always needing to find specs for all kinds of hardware. Your site is my one stop destination for all of that information. When I build a Bill of Materials, I specify Portland Bolt as a source. Thanks again for the great site you have built."

Rich L. Utah November 2012

"Love the Portland Bolt website. Communicates proactive professionalism, so I would always feel comfortable recommending your products."

Bryan U. Washington, D.C. November 2012

"We thank you Derek, for staying on top of this. You and Portland Bolt have been spot on with the requirements and it is much appreciated. We will get these out and look at our upcoming needs."

Greg K. Illinois October 2012

"My specialty is EMI Shielding and stainless steel is not a favorite material because of its poor conductivity but my customer wanted 316 when our standard was 304 wire in a gasket application. I googled the question and got your Blog.

Your blog was very helpful and explained their reason when the Raytheon engineer only knew it was specified and not why.

I simply wanted to say Thank you."

Brian C. Massachusetts October 2012

"Thank you Steven. The bolts have already arrived onsite. We appreciate the quick response to our needs, and we too look forward to working together with Portland Bolt."

Jason A. Project Engineer Nevada October 2012

"As QA specialist for a govt agency I see many product certs (not all of them as detailed or complete as we require). Portland Bolt's documentation is VERY detailed, complete and easy to read. MUCH APPRECIATED!!!"

Carol P. QA Specialist Oregon October 2012

"Steven, I just called to give you an attaboy for what you did in getting us the anchor bolts for the job. We started placing concrete on August 11th, we finished last Thursday on the 15th of September. So we got them all in place and it looks like, hopefully, they are all in the right place. Anyway, thanks for stepping up on that. Appreciate it."

Bill W. President Anchorage, Alaska September 2011

"Kyle, I visit the Portland website often; the educational material you offer up is of a highly reliable quality. I also subscribe to the newsletter for further updates, the occasional video and the insights into your company culture. I value these because one of my job responsibilities is staff development and training in AISC fabrication and detailing practice.

From your Ask the Experts page, I read a response you made to a question regarding A325 and A490 bolting Types and thread conditions that was well stated and easy to understand. Thanks for your great website and Portland Bolts commitment industry professionalism. Keep up the good work."

Greg B. Senior Project Manager Norwalk, Connecticut September 2011

"We have finished our covered bridge project and I just wanted to thank you for your help and your great products. We will use you again. Thank You."

Phil Hinton Guntersville, Alabama

"Prompt cutting and delivery of all thread with certs was absolutely critical to us during a building erection. Speed was the primary reason we chose Portland Bolt."

Ander Bakersfield, CA

"Thanks again for the bolts for the first project we did. You guys were amazing in getting us what we needed in the time frame we needed it in."

Jeff N. General Contractor Dublin, California

"Anthony, thank you for all of your help. Everything turned out great. We were able to get all the rods in and make our customer happy. We really appreciate all of your help."

Brent M. General Contractor Anaheim, California

"Portland Bolt has been our primary bolt vendor for many years. They have been an outstanding vendor in quality of product, reliability, and customer service. We would highly recommend them to any company seeking the best of the best in bolt manufacturing."

Scott P.

"Great customer service, eager to help. Met expectations, 5 out of 5."

A. Almodovar Puerto Rico

"Your website is bar none the best I've seen as far information and response. Great Job!"

Brooks L. Cadillac, Michigan

"This is just outstanding service and you've really helped us out of a pickle in meeting some last minute deadlines and their projects demands, as the concrete trucks are lining up to pour their loads.

Often times, a recognition of one's efforts are quickly over-looked and taken for granted in the line of work we all do, but from this office and behalf our team, many thanks to you and your team to get this small but critical order built and out the door in an exceptional time frame. Portland Bolt's efforts are truly appreciated."

Bill H. Electrical Supplier Tacoma, Washington

"Please use Portland Bolt... Due to their service and response time they are the preferred supplier."

Brad S. Bridge Contractor

"I've been hunting for a spiked timber connector for the past two days. Your rep (Kyle Pettijohn) was very helpful in answering my question related to the construction of several shallow water platforms. If I can I'll try and use your company in the future."

Nathan Audubon Engineering Houston, Texas

"First, I want to thank you for your quick response and second, just want to say thanks for the chart. I do appreciate this information. It is already saved, printed, laminated and hanging on the wall in shop."

Frank

"...In a career spanning three decades of steel erection in a heavy market like the Bay area, I've seen your bolts on a lot of jobs and always felt better about sending myself, or later on, my "boys" up a column knowing your bolts were under us,  KEEP UP THE GOOD WORK."

Edward M. Danny's Construction Martinez, California

"Steven, I would like to thank you for processing my order as quickly as you did, My customer was able to start installing today and the end user was amazed at the delivery time. It's not too often I find a vendor that sticks to their promised delivery and provides the communication back to us as well as you did. I look forward to doing more business with Portland Bolt in the future."

Tim Distributor Utah